1. What types of tickets are available?

• Ticket Type A: For service providers.
• Ticket Type B: For brands and retailers.

  If unsure which ticket fits your role, contact ecd@tradebyte.com or reach out to your Key Account or Sales Manager.

2. When will I receive my ticket?

There are no physical tickets. A QR code will be emailed to you approximately two weeks before the event for venue access.

3. What payment options are available?

Payment is via invoice only, as this is a B2B event. Ensure your invoice is paid within 30 days, and a valid VAT number is required during registration.

4. Who can register?

Only companies in the e-commerce industry are eligible. Private individuals cannot register for this B2B event.

5. Can I cancel my registration?

Once your registration has been confirmed by the ECD team, cancellations are unfortunately no longer possible free of charge.

6. Can I transfer my ticket to a colleague?

Yes, it is possible to transfer your ticket to a colleague. Please contact us at ecd@tradebyte.com to arrange the transfer.

7. How can I book a hotel?

Reserved hotel rooms are available at H4 Hotel. Detailed booking information can be found here.

8. Can I become a sponsor?

Sponsorship opportunities are open to existing Tradebyte partners, including marketplaces and networking partners.

9. Why use the ECD Gate?

The ECD Gate streamlines meeting arrangements and provides a structured and efficient way to connect with other participants.

10. When can I book meetings?

Meeting bookings will open closer to the event. You will receive email notifications with instructions, so stay tuned.

11. Who can book meetings?

Only Sponsors and Ticket Type B can schedule official meetings via the ECD Gate. Feel free to contact your desired brand outside the gate.